Refund Policy

We want you to shop with confidence. If you are not completely satisfied with your purchase, we are here to help.

Returns

You may request a return within 7 days of receiving your order.

To be eligible for a return:

• The item must be unused and in its original condition
• The item must be in the original packaging
• You must provide proof of purchase or order number
• The product should not be damaged by misuse or improper handling

Non-Returnable Items

Certain products cannot be returned, including:

• Personal use items
• Opened or used products
• Damaged items caused by the customer
• Customized or special-order products

Refund Process

Once we receive and inspect your returned item, we will notify you about the status of your refund.

If approved, your refund will be processed to your original payment method within 5–7 business days.

Late or Missing Refunds

If you have not received your refund yet:

• Check your bank account again
• Contact your credit card company
• Contact your bank, as processing times may vary

If you still have not received your refund after these steps, please contact us.

Exchange Policy

We only replace items if they are defective, damaged, or incorrect.

If you need an exchange, please contact our support team with your order details and product photos.

Return Shipping

Customers may be responsible for return shipping charges unless the product received is damaged, defective, or incorrect.

Cancel Order

Orders can be canceled within 24 hours of placing the order.

Once the order has been processed or shipped, it cannot be canceled.